AR Deployments and the Top 3 Industry Challenges

Businesses were always required to bring something new to the market; people have always had huge expectations from them.

The digital transformation came along in one such changing landscape that now, it has become impossible for us to live without it. Virtual site inspection is a part of the transformation and additions.

It was not without profit that these businesses decided to evolve.

An increase in efficiency, lead in the competition, and higher profits, were and shall remain some of the primary benefits.

Now, we know that there are several changes in the industry, and they shall keep rising in the future, but what drives these factors?

Let’s take a look.

1. Complexity in Operations and Assets

With more than 41% of consumers expecting live support from your business, it is reasonable that you comply with their needs. Smarter products mean difficulty for your consumers to use them initially. This is when better solutions will come into the picture. Manufacturers shall be required to streamline their supply chain by implementing new technologies, thus providing virtual site inspection. An increase in the demand and hence the supply of smart products has led businesses to shift from their original 2D customer perspective to one that is 3D.

2. Higher Expectations from Customers

According to the ongoing business trend, we see a shift that the B2B businesses are making. The conversion to B2B2C, powered by AR, is expected to turn sales and profits to the companies. In order to create better relations with their customers, businesses are required to be less product-centric and more customer-centric. Enterprises need to ensure that their customers have the right kind of support when they want it. When 63% of customers are expected to return to an organization they’ve done business with, it is evident that these businesses will try to earn their loyalty by providing virtual home inspection.

3. Evolved Set of Skills

While the customer base today is highly capable of handling the setting up of their new devices and whatnot, there will always be the need for customer support. On the business end of this transaction, professionals who understand the industry as well as digital tools to ensure that proper help reaches its customers. For businesses that invest in digital-based training programs are known to turn more profits and have a more extensive loyal customer base than those who don’t. Adding virtual site inspection may make things tough for the business in terms of training, but soon, it shall rain profit.

For every brand that exists today, there are at least a few hundred people connected to its competitors or different brands entirely.

The competition is rough, and businesses must be two steps ahead of their counterparts. There needs to be a substantial increase in their budgets to accommodate digital transformation.

Conclusion

Each challenge that a company faces today is a part of the larger than life change that is about to come.

89% of firms are going through digital transformation, each in a different phase, trying to achieve the same goal; customer satisfaction through remote video inspection as a start.

There shall be a tremendous scope of rewards at the end of this journey for both businesses and customers.

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